News from Good Doctors

Good Doctor’s Continued Support for Indonesian Government’s COVID-19 Vaccination Efforts Has Reached More than 200K Vaccine Recipients

July 25, 2021 | Muhammad Hanif S.
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– Good Doctor has provided access to vaccination in 12 cities, including Tangerang, Bandung, Palembang, Solo, Samarinda, Jakarta, Cirebon, Karawang, Yogyakarta, Semarang, and a number of districts in Bali since February 2021
– Through its #LawanPandemi campaign, Good Doctor reaffirmed its commitment to helping Indonesia curb the COVID-19 pandemic by launching a 24-hour COVID-19 clinic accessible on all Good Doctor digital platforms
– Good Doctor is committed to be the government’s telemedicine partner in providing free healthcare services and consultations to self-isolating COVID-19 patients

Jakarta, 22 July 2021 – Acknowledged as one of Ministry of Health’s first private partners to implement a walk-in and drive-through vaccination site in Indonesia through the the launch of the vaccination center in Nusa Dua, Bali in February 2021, Good Doctor Technology Indonesia (“Good Doctor”) proudly announces today that it has reached more than 200,000 vaccine recipients to date. Good Doctor’s technology capabilities in rolling out massive vaccination programs across Indonesia, specifically within 12 cities, including Tangerang, Bandung, Palembang, Solo, Samarinda, Jakarta, Cirebon, Karawang, Yogyakarta, Semarang and a number of districts in Bali. The vaccination covers the government’s key target recipient groups such as the elderly, tourism workers, people with disabilities and SMEs.

Leveraging its technology and innovation capabilities, Good Doctor ensures that vaccine recipients are kept safe by tapping on its digital-first platform, which manages pre-registration online screening and scheduling of vaccination appointments prior to site visit. At least 20% of the total number of vaccine recipients reached through Good Doctor-powered vaccination programs were screened on-line, which has lowered the risk of crowds and onsite rejection by 40%.

Good Doctor Technology Indonesia Managing Director, Danu Wicaksana, stated, “Especially in a pandemic situation, we must unlock and harness the capabilities of digital health technology in order to provide access to high quality care safely. We have witnessed first-hand how our technology has positively impacted the society, when we provide easy-to-access healthcare services for those who need them, as well as strengthen the acceleration of efficient vaccination roll-outs in Indonesia. We are honoured to be recognised by the MOH as their pioneer partners to support national vaccination efforts, and we aim to continue leveraging on technology to continue providing people with the right care at the right time”.

As one of the leading technology-based integrated online healthcare service providers, Good Doctor continues to play a noteworthy role in the government’s overall fight against the pandemic since late 2020 and remains committed to doing so. Taking off from the company’s partnership with the Ministry of Health in educating the public about various COVID-19 essentials through digital content dissemination, to supporting the government in the execution of nationwide vaccination programs, Good Doctor continues to create positive footprints in the national efforts to support the overall management of the COVID-19 spread in Indonesia.

In response to the surge of the recent COVID-19 cases recently in Indonesia, Good Doctor recently launched an in-app “Klinik Lawan COVID-19” in June 2021, as part of the company’s overall #LawanPandemi initiative. Accessible in its standalone app and its Grab Health powered by Good Doctor platform, users can get access to 24 hours COVID-19 support. The all-in-one virtual clinic provides direct connection with a broad range of medical professionals dedicated to cater specifically to COVID-19 related inquiries. The launch of the virtual clinic is in addition to Good Doctor’s existing ‘COVID-19 Care Center”, which provides other key COVID-19 solutions through vaccinations registration, PCR and swab test booking as well as curated health products ranging from medical masks to multivitamins. “At Good Doctor, we are dedicated to improving the accessibility of quality healthcare services for all by providing a doctor for every family and will continue to harness the power of technology to support the government’s efforts in curbing the pandemic and accelerating the nation’s economic recovery”, added Danu.

Good Doctor has also become one of the government’s private telemedicine application partners to provide healthcare services and free consultations for self-isolating patients. This is an effort to support healthcare facilities in providing care for COVID-19 patients with mild symptoms that are self-isolating at home. The patients can receive free consultations with Good Doctor’s physicians, giving them access to high quality care not only in Jakarta but also in Greater Jakarta (Jabodetabek). They will also be provided with additional guidance to ensure that they are well supported during this critical period of time to curb instances of self navigating and self-diagnosing.

dr. Daeng M Faqih SH, MH, Head of Indonesian Medical Association (IDI) said, “In this devastating time, support from private healthcare service providers plays a critical role in the work by the medical professionals in providing care for COVID-19 patients. Good Doctor has consistently shown commitment to supporting our efforts through the use of digital technology, which is highly needed by those who are only able to access healthcare assistance remotely from their homes. I believe that in the future, telemedicine will play increasingly important roles in providing easy-to-access healthcare services for millions more Indonesians.”

As an official partner of the Ministry of Health, Good Doctor also proactively educates the public by disseminating factual updated information around COVID-19 through its communication own media asset, social media, and articles on the website. Most recently Good Doctor published a handbook for self-isolation protocols, following Ministry of Health guidance to inform the public who tested positive on how to navigate towards the next step in getting the right treatment.

About Good Doctor Technology Indonesia

PT. Good Doctor Technology Indonesia (Good Doctor) is an integrated technology based health services provider with a vision ‘One Doctor to Every Family in Indonesia’. Good Doctor collaborated with Grab to provide an integrated online health services called GrabHealth powered by Good Doctor with a mission to provide access for quality health services for its users in Indonesia. With more than 10,000 partner doctors, standby in 70 cities and 2,000 trusted official pharmacies, Good Doctor is ready to fulfill public health needs. Good Doctor is an official partner of the Indonesian Ministry of Health, the National Disaster Management Agency (BNPB) and the Ministry of Communications and Information, in an effort to accelerate the handling of COVID-19 pandemic in Indonesia since March 2020. After successfully partnering with Grab Indonesia in presenting health service solutions, Good Doctor launched its stand-alone app in March 2021 as a continued commitment to advancing application based health services and building a digital ecosystem in the health sector. Good Doctor’s service provides a complete 24-hour healthcare solution through the Medical Consultation feature, Medicine and Health Products’s e-commerce service for purchases and delivery partners with more than 2,000 pharmacies, then Appointment Booking, which has collaborated with more than 1,000 hospitals, clinics, and laboratories and Health Articles, content about health, tips, and lifestyle curated by a team of doctors. As a leading online healthcare provider platform, Good Doctor has more than 600 medical specialists on the platform from 26 different departments of clinical specialities and thousands of general practitioners. Good Doctor has also launched the Good Doctor application, which can be downloaded for free on the Google PlayStore and iOS App Store. Website:

Media Contact:
Revi Renita
Head of Public Affairs, Good Doctor Indonesia

Weber Shandwick Indonesia for Good Doctor
Good Doctor Press Kit can be accessed at this link.